MyPantri Pro is sold by Paddle, our Merchant of Record, so refunds are paid back by Paddle to the card or account you paid with.
14-day refund
If Pro isn't right for you, ask for a refund within 14 days of any payment (the first one or a renewal) and you'll get it in full — no questions asked.
How to ask
- Use the link in your Paddle receipt email, or find your purchase at paddle.net, or
- write to support@mypantri.ph with the email you used at checkout.
Refunds usually reach you within 5–10 business days, depending on your bank or wallet.
What happens to Pro
- A full refund ends Pro right away, and the subscription is canceled, so you won't be charged again.
- A chargeback through your bank also ends Pro right away.
- Canceling without a refund keeps Pro until the end of the period you paid for.
After 14 days
Payments older than 14 days aren't refunded, except where the law requires it — but you can cancel anytime so you're not charged again.
See also our Terms of Service and Privacy Policy.